Frequently Asked Questions

Depending on the size of the order it will either be shipped via USPS Ground Advantage or UPS Ground. 

It doesn't happen often, but should that happen please reach out to us at customerservice@taupuzzles.com

We initially had chosen the name Williamsburg Puzzles for our brand name. After further consideration we landed on Tau Puzzles because it was more aligned with our company name-Tau Publishing, LLC. For some unknown reason our website hosting company has not been able to remove the old name from the payment page.